Yomdel's 2nd Competition Tuesday. Prizes worth £1,000 up for grabs.
How to test your live chat service: Part 4 - Choose your resources
By Rob North, COO, YomdelREAD MORE
Social media engagement and the help desk revolution (infographic)
We know that social media is everywhere and Twitter, Facebook, Pinterest, LinkedIn and others are driving convergence in behaviour. Social media has the power to bring ...READ MORE
Yomdel launches "Competition Tuesday" with live chat prizes
At Yomdel we want to find ways to help our clients and potential customers. Of course, once the Yomdel live chat operators are working on a website the results quickly ...READ MORE
What do you think of the new Yomdel letterhead design?
- Matt Garbutt
By now you will be quite familiar with the yellow Yomdel (some say he is orange, but I disagree) that lives in Yomdeland. It's a colourful, happy place where people get ...READ MORE
Three ways live chat operators can handle tough questions
Every ecommerce business is special and each has special characteristics and special requirements. But while every customer has a unique set of wants and needs, there ...READ MORE