Using Live chat to offer omni channel support to your clients
Omni channel support, you may ask yourself. What on earth is that? Well, if you are looking to invest in your website, increase your business and generally make your ...READ MORE
How is your company coping with the 24/7 customer experience?
The introduction of mobile technology has led to a rapid adoption of a 24/7 culture: not only is it now seen as normal that you read your work emails during the evening, ...READ MORE