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Yomdel Blog.

Could you convert more of your leads into sales? We think so…

Yomdel Live Connect. You might be wondering what that is? It’s as simple as the name suggests. With our new service, we make your customer’s digital experience more ...
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The increasing importance of live chat

Here's a little infographic based on data taken from the 2015 UK State of Multichannel Customer Service Report, which shows the impact live chat is starting to have on ...
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More live chat myths dispelled

Following on from last week’s blog about live chat myths we got some really interesting questions from readers of the blog, so we are going to attempt to dispel a few ...
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Andy Soloman Fine & Country presentation

Andy Soloman, Founder and CEO of Yomdel, takes a few minutes at the recent Fine & Country Big Weekend to talk the attendees through the benefits of the Yomdel Live Lead ...
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Andy Soloman chats with ideology consulting

Our Founder and CEO, Andy Soloman, recently chatted with Mike Cattermole  as part of the ideology consulting video interview series with bright minds in the property ...
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What is Live Chat? - Live chat myths explained

There is still uncertainty about live chat, even though its availability and use is becoming more and more widespread on websites we use. Here are some common myths ...
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Can Yomdel help your business, post Brexit?

  • Yomdelier
  • 14 July, 2016
  • Brexit
A recent survey of the Royal Institution of Chartered Surveyors has shown that new buyer enquiries in the run-up to and immediate aftermath of the EU referendum fell to ...
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Using Live chat to offer omni channel support to your clients

Omni channel support, you may ask yourself. What on earth is that? Well, if you are looking to invest in your website, increase your business and generally make your ...
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A Yomdel Poem

Written by Carolyn Lewin-Jenkins
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How is your company coping with the 24/7 customer experience?

The introduction of mobile technology has led to a rapid adoption of a 24/7 culture: not only is it now seen as normal that you read your work emails during the evening, ...
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How are you looking after your web visitors?

In a world where digital dominates almost everything we do, many businesses across the UK are changing the way they think about customer service. More and more customers ...
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Seven Steps to Poor Customer Service

Have you seen this recent blog by Daniel Bailey, courtesy of Customer Experience Magazine?
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