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Yomdel Blog.

5 reasons managed live chat is a must for your website

Whether you’re looking to drive more sales, increase lead generation, or improve the customer service and support that you offer online, having managed live chat on your ...
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We have a winner!

Congratulations to Samantha Bateman from Belvoir! who has won an Amazon voucher from Yomdel worth £100!
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The last few live chat myths dispelled - or so we hope!

A few final myths about the impact that live chat can have on your business.  If you have any questions about live chat, and how it might work for you, just give us a ...
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What is Live Chat? - Live chat myths explained

There is still uncertainty about live chat, even though its availability and use is becoming more and more widespread on websites we use. Here are some common myths ...
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How are you looking after your web visitors?

In a world where digital dominates almost everything we do, many businesses across the UK are changing the way they think about customer service. More and more customers ...
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Seven Steps to Poor Customer Service

Have you seen this recent blog by Daniel Bailey, courtesy of Customer Experience Magazine?
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Video from FUTURE: Property Tech

Following Yomdel’s recent appearance at FUTURE Property Tech, our CEO and founder, Andy Soloman, gave this short interview. He gives a brief overview of the services ...
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PROPTECH: Yomdel will be at FUTURE: Property Tech

At Yomdel we like to carefully choose events we attend. Be they exhibitions or conferences, for us the most important thing is not necessarily how many people will be ...
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VIDEO: Estate agent saw leads up 47% with Yomdel

At Yomdel, we love it hear of success stories from our estate agent clients and the impact that our 24/7 live chat service has made on their business. In this video, ...
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Testimonial - Scottish Shutters says Yomdel helps generate revenue

At Yomdel, we take huge pride in our managed live chat services and nothing makes us happier than when  a client thanks us and says they generate revenue as a direct ...
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Infographic: Social Support Strategy For Improved Customer Service

This infographic from Salesforce explores social support that brands need to extend in order to improve customer service.
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Video - Entrepreneurs Circle presents Yomdel to drive conversions

We all know that our clients should be our greatest advocates, and so it is with Yomdel. It makes us hugely proud that our rapid growth is being fuelled not by an ...
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