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Yomdel Blog.

Press release: Live chat pioneer, Yomdel broadens its offering with ...

The pioneer of 24/7 fully-managed live chat services today announced its first acquisition, extending its offering to further support the growth of businesses across the ...
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The last few live chat myths dispelled - or so we hope!

A few final myths about the impact that live chat can have on your business.  If you have any questions about live chat, and how it might work for you, just give us a ...
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Could you convert more of your leads into sales? We think so…

Yomdel Live Connect. You might be wondering what that is? It’s as simple as the name suggests. With our new service, we make your customer’s digital experience more ...
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The increasing importance of live chat

Here's a little infographic based on data taken from the 2015 UK State of Multichannel Customer Service Report, which shows the impact live chat is starting to have on ...
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More live chat myths dispelled

Following on from last week’s blog about live chat myths we got some really interesting questions from readers of the blog, so we are going to attempt to dispel a few ...
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Andy Soloman chats with ideology consulting

Our Founder and CEO, Andy Soloman, recently chatted with Mike Cattermole  as part of the ideology consulting video interview series with bright minds in the property ...
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What is Live Chat? - Live chat myths explained

There is still uncertainty about live chat, even though its availability and use is becoming more and more widespread on websites we use. Here are some common myths ...
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Can Yomdel help your business, post Brexit?

  • Yomdelier
  • 14 July, 2016
  • Brexit
A recent survey of the Royal Institution of Chartered Surveyors has shown that new buyer enquiries in the run-up to and immediate aftermath of the EU referendum fell to ...
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Using Live chat to offer omni channel support to your clients

Omni channel support, you may ask yourself. What on earth is that? Well, if you are looking to invest in your website, increase your business and generally make your ...
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A Yomdel Poem

Written by Carolyn Lewin-Jenkins
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How is your company coping with the 24/7 customer experience?

The introduction of mobile technology has led to a rapid adoption of a 24/7 culture: not only is it now seen as normal that you read your work emails during the evening, ...
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How are you looking after your web visitors?

In a world where digital dominates almost everything we do, many businesses across the UK are changing the way they think about customer service. More and more customers ...
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