Customer service isn't all serious: Some of our funniest (read ...
- 16 August, 2018
- customer experience
Recent innovations in technology have allowed businesses to connect with their customers wherever they are in the world, at any time of day. Live chat, is the perfect ...READ MORE
Managed live chat versus inhouse live chat: What's the difference?
- 01 November, 2017
- Live Chat
Any live chat solution will involve placing code on your website to allow for a two way conversation in real time between the website visitor and a company ...READ MORE
The power of reviews and why you should take notice
- 30 October, 2017
No matter how much money you spend on marketing and advertising, you cannot compete of the power of word of mouth. It doesn’t matter if it is a conversation on the ...READ MORE
Yomdel launches named personal shoppers via live chat
- 01 April, 2014
- Brick and mortar
Personal shoppers via live chat? Yes absolutely. Here at Yomdel we have carefully listened to our clients and today we're delighted to announce the launch of Yomdel ...READ MORE