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Customer service isn't all serious: Some of our funniest (read "weirdest") chats

Recent innovations in technology have allowed businesses to connect with their customers wherever they are in the world, at any time of day. Live...

5 reasons managed live chat is a must for your website

Whether you’re looking to drive more sales, increase lead generation, or improve the customer service and support that you offer online, having...

Managed live chat versus inhouse live chat: What's the difference?

  Any live chat  solution will involve placing code on your website to allow for a two way conversation  in real time between the website visitor and...

Reduce Cart Abandonment With Live Chat (Infographic)

 Cart abandonment can be driven by a variety of factors. But while so much time is spent by ecommerce businesses agonising over improving user...

5 ways live chat operators enhance customer satisfaction

By Andy Soloman, CEO, Yomdel
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