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Yomdel Blog

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Shop price increases and sausage rolls – how do retailers remain relevant in today’s digital world?

The spotlight of UK retail has shifted from a poor performance over the Christmas period to the challenges that now lie ahead for bricks and mortar...

5 reasons managed live chat is a must for your website

Whether you’re looking to drive more sales, increase lead generation, or improve the customer service and support that you offer online, having...

The increasing importance of live chat

Here's a little infographic based on data taken from the 2015 UK State of Multichannel Customer Service Report, which shows the impact live chat is...

How is your company coping with the 24/7 customer experience?

The introduction of mobile technology has led to a rapid adoption of a 24/7 culture: not only is it now seen as normal that you read your work emails...
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