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Yomdel Blog.

The last few live chat myths dispelled - or so we hope!

A few final myths about the impact that live chat can have on your business.  If you have any questions about live chat, and how it might work for you, just give us a ...
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Could you convert more of your leads into sales? We think so…

Yomdel Live Connect. You might be wondering what that is? It’s as simple as the name suggests. With our new service, we make your customer’s digital experience more ...
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The increasing importance of live chat

Here's a little infographic based on data taken from the 2015 UK State of Multichannel Customer Service Report, which shows the impact live chat is starting to have on ...
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More live chat myths dispelled

Following on from last week’s blog about live chat myths we got some really interesting questions from readers of the blog, so we are going to attempt to dispel a few ...
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What is Live Chat? - Live chat myths explained

There is still uncertainty about live chat, even though its availability and use is becoming more and more widespread on websites we use. Here are some common myths ...
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Using Live chat to offer omni channel support to your clients

Omni channel support, you may ask yourself. What on earth is that? Well, if you are looking to invest in your website, increase your business and generally make your ...
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How is your company coping with the 24/7 customer experience?

The introduction of mobile technology has led to a rapid adoption of a 24/7 culture: not only is it now seen as normal that you read your work emails during the evening, ...
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Seven Steps to Poor Customer Service

Have you seen this recent blog by Daniel Bailey, courtesy of Customer Experience Magazine?
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Video from FUTURE: Property Tech

Following Yomdel’s recent appearance at FUTURE Property Tech, our CEO and founder, Andy Soloman, gave this short interview. He gives a brief overview of the services ...
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Online Sales Assistants Complete The Ecommerce Experience

WHO ON EARTH WOULD BE ON MY WEBSITE IN THE MIDDLE OF THE NIGHT?
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Five Great Reasons To Avoid Providing Live Chat on Your Website

  • Yomdelier
  • 01 May, 2014
  • FAQ
Live chat is all the rage. Customers generally like it, businesses like it, it really is a win for all. But not everyone is completely in love with the idea of being ...
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Online shopping stops for dinner? Or does it?

Online shopping or dinner? Or is it online shopping with dinner? The answer it seems, is down to where you come from. For some, a good meal is enough to put online ...
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