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Yomdel Blog.

Why you shouldn’t ignore Facebook pages

Facebook is one platform you should never ignore, and Yomdel is able to extend its managed live chat service to your page. With over two billion active users worldwide, ...
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4 ways to inspire passion in your online shoppers

Inspiring passion in your online shoppers is no easy task. Without the human touch offered by an in-store sales assistant, online shoppers are free to duck in quietly, ...
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5 ways live chat operators enhance customer satisfaction

By Andy Soloman, CEO, Yomdel
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Social media engagement and the help desk revolution (infographic)

We know that social media is everywhere and Twitter, Facebook, Pinterest, LinkedIn and others are driving convergence in behaviour. Social media has the power to bring ...
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Instaservice: Customer service gets speedy and social (Infographics ...

It's not that customers have suddenly become impatient, but our instant social media and other communication channels are creating a sense of expectation. If companies ...
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