20 Ways to Smash Search Marketing in 2018
- Yomdelier
- 05 January, 2018
- SEO
Yesterday we published a blog post exploring just how important Search Engine Optimisation, or SEO, was. Today we'd like to add to that by sharing wonderful infographic ...
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The increasing importance of live chat
- Yomdelier
- 22 July, 2016
- digital
Here's a little infographic based on data taken from the 2015 UK State of Multichannel Customer Service Report, which shows the impact live chat is starting to have on ...
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Infographic: Social Support Strategy For Improved Customer Service
- Yomdelier
- 24 July, 2015
- Business
This infographic from Salesforce explores social support that brands need to extend in order to improve customer service.
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Online shopping stops for dinner? Or does it?
- Yomdelier
- 10 April, 2014
- Britain
Online shopping or dinner? Or is it online shopping with dinner? The answer it seems, is down to where you come from. For some, a good meal is enough to put online ...
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Key ecommerce trends in Asia - Infographic
- Yomdelier
- 09 April, 2014
- China
Online shopping is booming, but what of ecommerce trends across Asia? It is estimated that 42% of the world's internet users live in Asia, and the region is leading the ...
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10 great ways live chat supports personal retailing
- Yomdelier
- 02 April, 2014
- infographic
Personal retailing is key to driving customer loyalty, with customers increasingly expecting "Access Anywhere" and "Availability Always", according to a new research ...
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Reduce Cart Abandonment With Live Chat (Infographic)
- Yomdelier
- 25 March, 2014
- Customer support
Cart abandonment can be driven by a variety of factors. But while so much time is spent by ecommerce businesses agonising over improving user experience to boost ...
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Instaservice: Customer service gets speedy and social (Infographics ...
- Yomdelier
- 24 December, 2012
- Business
It's not that customers have suddenly become impatient, but our instant social media and other communication channels are creating a sense of expectation. If companies ...
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Why the online customer experience matters (Infographics of the Year)
- Yomdelier
- 21 December, 2012
- infographic
'Tis the season to be jolly aware that online customer experience really matters. This infographic from ForSee shows us why. With over half of the Christmas shopping ...
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How social logins affect ecommerce (Infographics of the Year)
- Yomdelier
- 20 December, 2012
- Business
At Yomdel we're constantly on the lookout for great infographics that succinctly gather key ecommerce intelligence and then present it in a simple yet engaging graphical ...
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Tackling shopping cart abandonment with live chat (infographic)
- Yomdelier
- 10 December, 2012
- Business
By Andy Soloman In today's ZMOT world, online shoppers are easily distracted and cart abandonment is common. People are often less brand loyal than ever before and will ...
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