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20 Ways to Smash Search Marketing in 2018

Yesterday we published a blog post exploring just how important Search Engine Optimisation, or SEO, was. Today we'd like to add to that by sharing...

5 Jan 2018 Yomdelier

digital Customer E-commerce infographic Live Chat Property Social Media Technology United Kingdom Yomdel Live Lead

The increasing importance of live chat

Here's a little infographic based on data taken from the 2015 UK State of Multichannel Customer Service Report, which shows the impact live chat is...

22 Jul 2016 Yomdelier

Business Live Support Customer infographic Live Chat Social Media

Infographic: Social Support Strategy For Improved Customer Service

This infographic from Salesforce explores social support that brands need to extend in order to improve customer service.

24 Jul 2015 Yomdelier

Britain dinner food France Germany Idealo Italy E-commerce infographic Italians lunch

Online shopping stops for dinner? Or does it?

Online shopping or dinner? Or is it online shopping with dinner? The answer it seems, is down to where you come from. For some, a good meal is enough...

10 Apr 2014 Yomdelier

Dubai ecommerce trends China E-commerce Indonesia infographic Japan

Key ecommerce trends in Asia - Infographic

Online shopping is booming, but what of ecommerce trends across Asia? It is estimated that 42% of the world's internet users live in Asia, and the...

9 Apr 2014 Yomdelier

Customer E-commerce infographic Live Chat Oracle Redshift Research Research

10 great ways live chat supports personal retailing

Personal retailing is key to driving customer loyalty, with customers increasingly expecting "Access Anywhere" and "Availability Always", according...

2 Apr 2014 Yomdelier

Customer support operator professionalism Customer E-commerce infographic Lead conversion Live Chat Shopping cart

Reduce Cart Abandonment With Live Chat (Infographic)

Cart abandonment can be driven by a variety of factors. But while so much time is spent by ecommerce businesses agonising over improving user...

25 Mar 2014 Yomdelier

Business Facebook Information graphics Live Support Customer E-commerce infographic Live Chat Social media Social Media Twitter Zendesk

Instaservice: Customer service gets speedy and social (Infographics of the Year)

It's not that customers have suddenly become impatient, but our instant social media and other communication channels are creating a sense of...

24 Dec 2012 Yomdelier

Customer E-commerce infographic Live Chat Website

Why the online customer experience matters (Infographics of the Year)

'Tis the season to be jolly aware that online customer experience really matters. This infographic from ForSee shows us why. With over half of the...

21 Dec 2012 Yomdelier

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20 Ways to Smash Search Marketing in 2018

The increasing importance of live chat

Infographic: Social Support Strategy For Improved Customer Service

Online shopping stops for dinner? Or does it?

Key ecommerce trends in Asia - Infographic

10 great ways live chat supports personal retailing

Reduce Cart Abandonment With Live Chat (Infographic)

Instaservice: Customer service gets speedy and social (Infographics of the Year)

Why the online customer experience matters (Infographics of the Year)

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