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Quality is the key to incredible live chat results

For live chat to be effective it needs to deliver an exceptional quality experience for the customer. Deliver anything less than perfect and you run...

Why live chat matters, and what to look out

WHY LIVE CHAT MATTERS,  AND WHAT TO LOOK OUT FOR You spend hundreds, if not thousands of pounds on marketing campaigns to drive people to your...

6 reasons removals businesses should use managed live chat

I've found myself reflecting on how removals companies can improve their lead generation and also create competitive advantage.

Customer service isn't all serious: Some of our funniest (read "weirdest") chats

Recent innovations in technology have allowed businesses to connect with their customers wherever they are in the world, at any time of day. Live...

5 reasons managed live chat is a must for your website

Whether you’re looking to drive more sales, increase lead generation, or improve the customer service and support that you offer online, having...

Don't ignore SEO if you want to generate leads

Search Engine Optimisation, or SEO, is important if you want more leads from your website. Successful online lead generation starts with driving...

Why you shouldn’t ignore Facebook pages

Facebook is one platform you should never ignore, and Yomdel is able to extend its managed live chat service to your page. With over two billion...

How Yomdel managed live chat increased Northwood revenue

National UK estate and letting agency brand Northwood adopted 24/7 managed live chat from Yomdel in early 2016, and the results have been...

5 Reasons why every estate agent should invest in live chat

It’s well recognised in the property industry today that an estate agent’s website is their single biggest branch – and in an increasing number of...
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