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Yomdel Blog.

5 ways live chat operators personalise online shopping

When looking to personalise online shopping, skilled live chat operators can play a major part. It is widely accepted that the more personal a shopping experience ...
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Social media engagement and the help desk revolution (infographic)

We know that social media is everywhere and Twitter, Facebook, Pinterest, LinkedIn and others are driving convergence in behaviour. Social media has the power to bring ...
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Instaservice: Customer service gets speedy and social (Infographics ...

It's not that customers have suddenly become impatient, but our instant social media and other communication channels are creating a sense of expectation. If companies ...
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How social logins affect ecommerce (Infographics of the Year)

At Yomdel we're constantly on the lookout for great infographics that succinctly gather key ecommerce intelligence and then present it in a simple yet engaging graphical ...
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10 reasons to use live chat in your business

Live chat boosts online sales
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