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Yomdel Blog.

Capture estate agent leads 24/7 just by chatting

The Internet is there to be used, and people do use it, day and night. Estate agents using live chat can engage with people visiting their websites any time of the day ...
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4 ways to inspire passion in your online shoppers

Inspiring passion in your online shoppers is no easy task. Without the human touch offered by an in-store sales assistant, online shoppers are free to duck in quietly, ...
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5 ways live chat operators enhance customer satisfaction

By Andy Soloman, CEO, Yomdel
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Live chat functionality - 15 winning ingredients

By Andy Soloman, CEO, Yomdel There are numerous live chat software solutions out there on the market offering differing live chat functionality. The platform you choose ...
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Social media engagement and the help desk revolution (infographic)

We know that social media is everywhere and Twitter, Facebook, Pinterest, LinkedIn and others are driving convergence in behaviour. Social media has the power to bring ...
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Instaservice: Customer service gets speedy and social (Infographics ...

It's not that customers have suddenly become impatient, but our instant social media and other communication channels are creating a sense of expectation. If companies ...
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How social logins affect ecommerce (Infographics of the Year)

At Yomdel we're constantly on the lookout for great infographics that succinctly gather key ecommerce intelligence and then present it in a simple yet engaging graphical ...
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