The last few live chat myths dispelled - or so we hope!
A few final myths about the impact that live chat can have on your business. If you have any questions about live chat, and how it might work for you, just give us a ...READ MORE
Using Live chat to offer omni channel support to your clients
Omni channel support, you may ask yourself. What on earth is that? Well, if you are looking to invest in your website, increase your business and generally make your ...READ MORE
How is your company coping with the 24/7 customer experience?
The introduction of mobile technology has led to a rapid adoption of a 24/7 culture: not only is it now seen as normal that you read your work emails during the evening, ...READ MORE