Search the blog
About this blog
Get the latest industry news, views and insight from the world of live chat.
Subscribe to our blog
Recent Posts
Posts by Topic
- Live Chat (79)
- Customer (62)
- E-commerce (50)
- Business (32)
- Property (23)
- Yomdel Live Lead (21)
- Live Support (16)
- Technology (15)
- lead generation (15)
- Social Media (12)
- infographic (11)
- Lead conversion (10)
- Managed Live Chat (10)
- Website (10)
- Facebook (8)
- Outsourcing (8)
- Social media (8)
- Twitter (8)
- Customer engagement (7)
- Estate agent (7)
- Proactive chat (7)
- customer service (7)
- Events (6)
- operator professionalism (6)
- Andy Soloman (5)
- Customer support (5)
- Property Prices (5)
- Real Estate (5)
- best practice (5)
- company news (5)
- outsourcing (5)
- Customer relationship management (4)
- High Street (4)
- Property Tech (4)
- Reactive chat (4)
- SMEs (4)
- Small and medium enterprises (4)
- Testing (4)
- United Kingdom (4)
- chat buttons (4)
- letting agents (4)
- sales conversion (4)
- Estate Agents (3)
- FAQ (3)
- Information graphics (3)
- NEC (3)
- Shopping cart (3)
- Slideshare (3)
- digital (3)
- marketing (3)
- retail (3)
- Acquisition (2)
- Birmingham (2)
- Brick and mortar (2)
- CRO (2)
- Competitions (2)
- EweMove (2)
- Fix Flo (2)
- Google (2)
- LinkedIn (2)
- PropTech (2)
- Research (2)
- Revenue (2)
- SEO (2)
- Tim Breden (2)
- conversion rate optimisation (2)
- customer experience (2)
- holidays (2)
- lead gen (2)
- myths (2)
- online retail (2)
- online shoppers (2)
- video (2)
- Autumn Budget (1)
- BRC (1)
- BRC Shop Price Index (1)
- BRI (1)
- Blueberry Mortgages (1)
- Brexit (1)
- Britain (1)
- Burberry (1)
- Call centre (1)
- Car Parts (1)
- Carol Smillie (1)
- Channels (1)
- China (1)
- Christmas (1)
- City House Prices (1)
- Codenode (1)
- Comet (1)
- DIY (1)
- Dubai (1)
- Entrepreneurs Circle (1)
- Epson (1)
- FUTURE: Property Tech (1)
- Fancy Dress (1)
- Fine & Country (1)
- Forrester Research (1)
- France (1)
- Game (1)
- Germany (1)
- Google Analytics (1)
- Help desk (1)
- Hometrack (1)
- Houses (1)
- IRX (1)
- Idealo (1)
- Indonesia (1)
- Insurance (1)
- Internet Retailing Expo (1)
- Internet Retailing Expo 2013 (1)
- Italians (1)
- Italy (1)
- JD Sports (1)
- JJB Sports (1)
- Japan (1)
- Judith D'Ambrosio (1)
- Little Britain (1)
- M&S (1)
- Matt Garbutt (1)
- Monetate (1)
- My Audience (1)
- Nigel Botterill (1)
- Nike (1)
- Oracle (1)
- Peacocks (1)
- Personal shopper (1)
- Pinterest (1)
- Property management (1)
- Property manager (1)
- Property repairs (1)
- ROI (1)
- Real estate broker (1)
- Redshift Research (1)
- Rightmove (1)
- Sainsbury's (1)
- Sales (1)
- Schuh (1)
- Scottish Shutters (1)
- Tablets (1)
- Tenants (1)
- Testimonial (1)
- The Scottish Shutter Company (1)
- Topiary (1)
- Windows (1)
- Yellow Digital (1)
- Yomdel Personal (1)
- Yomdel connect (1)
- Yorkshire (1)
- YouTube (1)
- ZMOT (1)
- Zendesk (1)
- Zoopla (1)
- comScore (1)
- conference (1)
- content (1)
- design (1)
- dinner (1)
- eSeller (1)
- ea masters (1)
- ecommerce trends (1)
- events (1)
- exhibitions (1)
- exit surveys (1)
- flats (1)
- food (1)
- holiday (1)
- house sales (1)
- human interaction (1)
- iPad (1)
- ideology consulting (1)
- instruction (1)
- interview (1)
- letterhead (1)
- lunch (1)
- magento (1)
- motion graphic (1)
- newstalk (1)
- online personal shopper (1)
- operator surveys (1)
- poem (1)
- presentation (1)
- prestashop (1)
- publishing (1)
- radio (1)
- referrals (1)
- revenue generation (1)
- reviews (1)
- sunshine (1)
- trade shows (1)
- web design (1)