Search the blog
About this blog
At Yomdel, we are obsessed with Customer Experience.
The reality - as lived every day, by you and us.
And also the science - how we can help businesses get it right.
Here you'll find our thoughts on all sorts of related subjects and topical news.
Follow us too on Twitter, facebook and LinkedIn.
We're always interested to hear your thoughts.
Subscribe to Yomdel
Recent Posts
Posts by Topic
- Live Chat (79)
- Customer (62)
- E-commerce (50)
- Business (32)
- Property (23)
- Yomdel Live Lead (21)
- Live Support (16)
- Technology (16)
- lead generation (15)
- Social Media (12)
- infographic (11)
- Lead conversion (10)
- Managed Live Chat (10)
- Website (10)
- Facebook (8)
- Outsourcing (8)
- Social media (8)
- Twitter (8)
- Customer engagement (7)
- Estate agent (7)
- Proactive chat (7)
- Property Prices (7)
- customer service (7)
- Andy Soloman (6)
- Events (6)
- operator professionalism (6)
- Customer support (5)
- Real Estate (5)
- best practice (5)
- company news (5)
- outsourcing (5)
- Customer relationship management (4)
- High Street (4)
- Property Tech (4)
- Reactive chat (4)
- SMEs (4)
- Small and medium enterprises (4)
- Testing (4)
- United Kingdom (4)
- chat buttons (4)
- letting agents (4)
- retail (4)
- sales conversion (4)
- BRC Shop Price Index (3)
- Estate Agents (3)
- FAQ (3)
- Information graphics (3)
- NEC (3)
- Shopping cart (3)
- Slideshare (3)
- customer experience (3)
- digital (3)
- house prices (3)
- marketing (3)
- Acquisition (2)
- BRC (2)
- Birmingham (2)
- Brick and mortar (2)
- CRO (2)
- CX (2)
- Competitions (2)
- EweMove (2)
- Fix Flo (2)
- Google (2)
- LinkedIn (2)
- Nationwide House Price Index (2)
- PropTech (2)
- Research (2)
- Revenue (2)
- SEO (2)
- Tim Breden (2)
- conversion rate optimisation (2)
- holidays (2)
- lead gen (2)
- myths (2)
- online retail (2)
- online shoppers (2)
- radio (2)
- video (2)
- Autumn Budget (1)
- BRI (1)
- Blueberry Mortgages (1)
- Brexit (1)
- Britain (1)
- Burberry (1)
- Call centre (1)
- Car Parts (1)
- Carol Smillie (1)
- Channels (1)
- China (1)
- Christmas (1)
- City House Prices (1)
- Codenode (1)
- Comet (1)
- DIY (1)
- Dubai (1)
- Entrepreneurs Circle (1)
- Epson (1)
- FUTURE: Property Tech (1)
- Fancy Dress (1)
- Fine & Country (1)
- Forrester Research (1)
- France (1)
- Game (1)
- Germany (1)
- Google Analytics (1)
- Help desk (1)
- Hometrack (1)
- Houses (1)
- IRX (1)
- Idealo (1)
- Indonesia (1)
- Insurance (1)
- Internet Retailing Expo (1)
- Internet Retailing Expo 2013 (1)
- Italians (1)
- Italy (1)
- JD Sports (1)
- JJB Sports (1)
- Jamie East (1)
- Japan (1)
- Judith D'Ambrosio (1)
- Little Britain (1)
- M&S (1)
- Matt Garbutt (1)
- Monetate (1)
- My Audience (1)
- Nigel Botterill (1)
- Nike (1)
- Oracle (1)
- Peacocks (1)
- Personal shopper (1)
- Pinterest (1)
- Property management (1)
- Property manager (1)
- Property repairs (1)
- ROI (1)
- Real estate broker (1)
- Redshift Research (1)
- Rightmove (1)
- Sainsbury's (1)
- Sales (1)
- Schuh (1)
- Scottish Shutters (1)
- Tablets (1)
- Tenants (1)
- Testimonial (1)
- The Scottish Shutter Company (1)
- Topiary (1)
- Windows (1)
- Yellow Digital (1)
- Yomdel Personal (1)
- Yomdel connect (1)
- Yorkshire (1)
- YouTube (1)
- ZMOT (1)
- Zendesk (1)
- Zoopla (1)
- comScore (1)
- conference (1)
- content (1)
- design (1)
- dinner (1)
- eSeller (1)
- ea masters (1)
- ecommerce trends (1)
- events (1)
- exhibitions (1)
- exit surveys (1)
- flats (1)
- food (1)
- holiday (1)
- house sales (1)
- human interaction (1)
- iPad (1)
- ideology consulting (1)
- instruction (1)
- interest rates (1)
- interview (1)
- letterhead (1)
- lunch (1)
- magento (1)
- motion graphic (1)
- newstalk (1)
- online personal shopper (1)
- operator surveys (1)
- poem (1)
- presentation (1)
- prestashop (1)
- publishing (1)
- referrals (1)
- revenue generation (1)
- reviews (1)
- sunshine (1)
- talkRADIO (1)
- trade shows (1)
- web design (1)